Printing: Knowledge Hub

This article serves as a hub for all information relating to campus printing and PaperCut. The articles linked here provide additional detail about the PaperCut service and how to use the devices on campus. If you need additional assistance, please contact DoTS.

PrintAnywhere Information

• Printing: PaperCut - Advantages of PaperCut at UWRF
• Printing: Printer Locations - The locations and capabilities of Multi-Function Devices (MFDs) around campus
• Printing: Cancelling a PrintAnywhere Print Job - How to cancel jobs submitted to the PrintAnywhere queues
• Printing: Touchless Print Release - How to release print jobs without touching the print device
• Printing: Adding PrintAnywhere Queues to a Personal Device

Multi-Function Device (MFD) "How To" Documentation

• Printing: Releasing a PrintAnywhere Print Job - How to release PrintAnywhere print jobs at one of the Multi-Function Devices (MFDs)
• Printing: 11x17 to a Multifunction Printer using PrintAnywhere - Printing 11x17 using PrintAnywhere
• Copying: Copying Documents - General information on Konica Minolta copy functions
• Scanning: Scanning Documents - How to scan documents to your UWRF email from a campus Multi-Function Device (MFD)

Web Print

• Printing: Web Printing - How to use the Web Print service to upload documents for release at a PrintAnywhere device
• Printing: PowerPoint & WebPrint - How to format a PowerPoint presentation for Web Print to maximize economy and reduce the cost of the print job

Print Job Billing & Accounting

• Printing: Printing & Copying Rates - Printing rates for various device (printer) types
• Printing: Student Print Allocation - Information on student print allocation and overage billing
• Printing: Requesting a Refund - Criteria for valid refunds of print jobs and instructions on how to request a refund
• Printing: Shared Accounting - Information on chargeback processes for campus faculty and staff
• Printing: Supply Ordering - Information on how to order supplies for devices managed by the campus printing program.

Troubleshooting

• Printing: PDF/Image file fails to print
• Printing: Orange "Print Error" Light
• Printing: Account selection dialog does not appear
• Printing: Printing is taking a long time
• Printing: Adding a University Printer to a University Computer
• Printing: Waste Toner Full - How to replace the waste toner box for Konica Minolta MFDs
• Printing: MFD Out of Toner; Replacement Has Not Arrived - A UWRF MFD is out of toner and a replacement toner has not yet arrived
• Printing: Konica Minolta MFD C-0214 Error - An error code C-0214 is displayed or tray 3 is disabled on a KM MFD
• Printing: The MFD's log out button doesn't log me out - The Log out or Access button on the bottom of the MFD screen does not actually log me out
• Printing: Toner Cartridge Recycling - How to recycle different types of toner
• Printing:  My Print Job is in "Paused" Status - My print job is showing up in a queue in a "Paused" status

Still having trouble?  Please contact DoTS and we will assist you!