Service Catalog

Categories (9)

Incident (Broken?!?)

Account, Classroom, Hardware, Network, Security, Software
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Email and Network Folders

Email Address Change, Email Lists, Shared Email Box;
Network Folders
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Employee Changes

Employee Onboarding, Office Move, Employee Changing Departments, Employee Offboarding, Employee Offboarding as Emeriti or Honored Retiree;
Printing Account Update, Printing Card for Student Employees
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Equipment and Software

Computer Purchase, Equipment/Accessories Purchase, Equipment Checkout, Equipment Dropoff/Pickup;
New/Renewing/Updating Software or App, Adobe Creative Cloud, Computer Lab Software,
eSIS (Change, Elevated Security, Former Student Access, Student Employee Access), UWBI Access
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Falcon Account

Duo Activation, Duo Bypass Code, Duo Fob Pickup/Replacement/Return, Duo Reactivation (New Phone);
Reset Falcon Account, Unlock Falcon Account, Guest Falcon Account or Network Access
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ID Badging and Security

Credit Card Processing;
Chartwells Badge, Custom ID Card, UWRF Badge, UWRF ID Card Creation/Replacement;
Electronic Door Access, Key Cabinet Access
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Phone

Cisco IP Phone: Deployment/Activation, Change, Deactivation/Removal;
Phone Software (Jabber);
Cell Phone: Purchase, Change, Deactivation
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Teaching Technologies and Spaces

Canvas: Cross-List Course, External Application Integration, General Support, New Course Designator, Non-Instructional Course Creation;
Classroom Technology Consultation;
Computer Lab Reservation
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Website and Digital Content

Digital Signage;
Business Process Management (BP Logix), Web Form Add or Change;
Marketplace, Web Application Development, Web Authoring Help, Web Authoring Training, Web Content Add or Change
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Services (1)

General

Quick and easy.