Service Catalog

Categories (9)

Incident (Broken?!?)

Account, Classroom, Hardware, Network, Security, Software
Expand

Email and Network Folders

Email Address Change, Email Lists, Shared Email Box;
Network Folders
Expand

Employee Changes

Onboarding, Office Move, Changing Departments, Offboarding, Offboarding as Emeriti or Honored Retiree;
Printing Account Update, Printing Card for Student Employees
Expand

Equipment and Software

Computer Purchase, Equipment/Accessories Purchase, Equipment Checkout, Equipment Dropoff/Pickup;
New/Renewing/Updating Software or App, Adobe Creative Cloud, Computer Lab Software,
eSIS (Change, Elevated Security, Former Student Access, Student Employee Access), UWBI Access
Expand

Falcon Account

Okta Biometric Request, Duo Activation, Duo Bypass Code, Duo Fob Pickup/Replacement/Return, Duo Reactivation (New Phone);
Reset Falcon Account, Unlock Falcon Account, Guest Falcon Account or Network Access
Expand

ID Badging and Security

Credit Card Processing;
Chartwells Badge, Custom ID Card, UWRF Badge, UWRF ID Card Creation/Replacement;
Electronic Door Access, Key Cabinet Access
Expand

Phone

Cisco IP Phone: Deployment/Activation, Change, Deactivation/Removal;
Phone Software (Jabber);
Cell Phone: Purchase, Change, Deactivation
Expand

Teaching Technologies and Spaces

Canvas: Cross-List Course, External Application Integration, General Support, New Course Designator, Non-Instructional Course Creation;
Classroom Technology Consultation;
Computer Lab Reservation
Expand

Website and Digital Content

Digital Signage, Business Process Management (BP Logix), Web Form Add or Change, Web Application Development, Web Authoring Help, Web Authoring Training, Web Content Add or Change
Expand

Services (1)

General

Quick and easy.