DoTS knowledge articles, services, processes, etc.
Help in resolving incidents.
Contact information of those who can help.
An alternative to coming into the DoTS service center.
Changes to DoTS processes and services offered.
The stories behind the "ticket" numbers.
Technology links for new faculty.
How to get technology help.
A list of technology related items to review prior to moving into the residence halls.
TeamDynamix provides PPM (Project Portfolio Management) and ITSM (Information Technology Service Management) software for UWRF.
Send as attachment, not inline.
A quick reference for UWRF employees. Need further details? Search the DoTS knowledge base.
Helping new employees get up to speed with UWRF technology.
What happens when an incident is reported.
Requesting items from DoTS.
Find out where your tickets are in the process.