What is the status of my ticket?

Did you know that you can find out the status of tickets you have submitted without having to contact DoTS?

  • Go to http://technology.uwrf.edu/TDClient/1979/Portal/Home/
  • Log in with your Falcon Account.
  • A sub-set of active tickets are listed in the My Submitted Tickets module.
  • Click on the View all link in order to see all of your active tickets.
  • Optionally, search for other tickets, including those that have been closed or canceled, by changing the search criteria.

You are welcome to contact DoTS to have a technician provide you with an update on the status of a ticket you submitted.

Details

Article ID: 8163
Created
Wed 8/5/15 12:25 PM
Modified
Wed 4/20/22 10:49 AM

Related Articles (2)

TeamDynamix provides PPM (Project Portfolio Management) and ITSM (Information Technology Service Management) software for UWRF.
What happens when an incident is reported.

Related Services / Offerings (1)

Technology that is automatically given and technology that can be requested for new employees and new student employees.