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Did you know that you can find out the status of tickets you have submitted without having to contact DoTS?
- Go to https://technology.uwrf.edu/TDClient/1979/Portal/Home/
- Log in with your Falcon Account.
- Select the large red "View My Support Tickets" button
- Your active tickets are displayed under the main search box.
- Optionally, since there is a search box, you can search for other tickets, including those that have been completed or canceled, by changing the search criteria.
You are welcome to contact DoTS to have a technician provide you with an update on the status of a ticket you submitted.