TeamDynamix

TeamDynamix LogoUWRF has teamed up with TeamDynamix, the leading provider of PPM (Project Portfolio Management) and ITSM (Information Technology Service Management) software for colleges and universities.

Benefits

  • Information on the DoTS website is laid out in a more standard way allowing you to find what you need easier.
  • You have access to a knowledge base where there are articles that may help you with the many services offered by DoTS. How-to articles and frequently asked questions articles are featured.
  • You have access to a service catalog where you can find out about some of the services that are offered by DoTS. (More services are coming.) When you request a service, your request is routed automatically to the person that can fulfill that request for you, bypassing intermediate hands and allowing for faster resolution.
  • You have access to a client desktop (web page) where you can find out the details of tickets you have opened with DoTS.
  • You can request project help or have DoTS manage a project for you. Requesting projects has been made more visible.
  • If you are accustomed to using DoTS forms, you can find a list of forms on the service catalog search page. Look in the "Request Form" field. In order to see the field you must be signed in.

Resources

Details

Article ID: 3067
Created
Wed 1/7/15 2:18 PM
Modified
Wed 4/20/22 10:56 AM

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Requesting items from DoTS.
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