Knowledge Base

Categories (9)

General Help

A good starting point.
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Accounts and Passwords

Duo, Falcon Accounts, Employee On/Offboarding, etc.
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Devices

Computers/tablets, phones, printers, MFDs, etc.
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Instructional Space

Computer labs and classroom technology.
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Network

Wired network, wireless network, eduroam, etc.
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Projects and Changes

Projects (new software/tech) and changes (large/complex changes to software/tech already in use at UWRF).
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Security

University ID cards, PCI, VPN, VMs, etc.
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Software

Apps, Canvas, eSIS, and enterprise applications.
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Website Content and Design

Website development, CommonSpot, Marketplace, etc.
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