Recently Modified Articles

Computer/Tablet: Hardware Specifications
Computer and tablet configuration standards.
Windows 10: Updates
Windows 10 updates differently than previous versions.
General Troubleshooting Help
Help in resolving incidents.
Security
Helping to protect against threats.
Scams: Phishing and Other Fraudulent E-mail
How to identify phishing and scam e-mail including bogus job opportunities and health scams.
Printing: Waste Toner Full
Replace the waste toner box.
Computer/Tablet: Does UWRF offer any discounts?
Used to.
Wisconsin Integrated Software Catalog (WISC): Software Discount Frequently Asked Questions (FAQ)
Common questions about the Wisconsin Integrated Software Catalog
Falcon Account: Unable to Log In
Top reasons: expired password, locked account, no longer at UWRF.
Printing: I move my laptop between on and off campus and I can't print
Rebooting or restarting the PaperCut client might work. If not, contact DoTS.
Duo Multi-Factor Authentication: "You do not have a sufficient Identity Assurance Level" message on Web Clock
Having difficulty logging into Web Clock.
Voter ID: Frequently Asked Questions (FAQ)
Questions and answers about voter ID cards.
TEC Technology Enhanced Classroom: Equipment is not working
Here are some things to try.
University Computer: Backing up Data
Ways to back up files.
Microsoft Office 365: Supported Email Applications
Short answer: DoTS supports Microsoft Outlook.
Classroom Technology Standards
The usual classroom and conference room setups.
Troubleshooting: Clearing Browser Cache
Steps for Windows, MacOS, ChromeOS, iOS, and Android.
Canvas (Students): VoiceThread Lectures
A collaborative software for lectures and discussions.
Canvas (Instructors): VoiceThread Instructions
How to use.
Supported Business Software
A list of DoTS-supported software at UWRF.
Falcon Account: When is access given or removed?
When do I lose access to technology resources after I leave UWRF?
Canvas (Students): Setup Respondus LockDown Browser for Chromebooks and iPad
Using the Chromebook extension
Canvas (Instructors): Setup Respondus LockDown Browser for Chromebooks and iPad
So students can use LockDown Browser on Chromebooks and iPads.
Duo Multi-Factor Authentication: Stopped receiving push notifications on my phone
Determine the reason, then fix.