- Knowledge Base
- Devices
- Computers/Tablets
Computer and tablet configuration standards.
- Knowledge Base
- Devices
- Computers/Tablets
Windows 10 updates differently than previous versions.
- Knowledge Base
- Support Operations
Help in resolving incidents.
- Knowledge Base
- Security
Helping to protect against threats.
- Knowledge Base
- Security
How to identify phishing and scam e-mail including bogus job opportunities and health scams.
- Knowledge Base
- Devices
- Printers and MFDs
Replace the waste toner box.
- Knowledge Base
- Devices
- Computers/Tablets
Used to.
- Knowledge Base
- Software
Common questions about the Wisconsin Integrated Software Catalog
- Knowledge Base
- Accounts and Passwords
- Falcon Account
Top reasons: expired password, locked account, no longer at UWRF.
- Knowledge Base
- Devices
- Printers and MFDs
Rebooting or restarting the PaperCut client might work. If not, contact DoTS.
- Knowledge Base
- Accounts and Passwords
- Duo Multi-Factor Authentication
Having difficulty logging into Web Clock.
- Knowledge Base
- Security
- University ID Card
Questions and answers about voter ID cards.
- Knowledge Base
- Instructional Space
- Technology Enhanced Classrooms (TECs)
Here are some things to try.
- Knowledge Base
- Devices
- Computers/Tablets
Ways to back up files.
- Knowledge Base
- Software
- Apps
DoTS recommends the Outlook app.
- Knowledge Base
- Software
- Apps
Short answer: DoTS supports Microsoft Outlook.
- Knowledge Base
- Instructional Space
- Technology Enhanced Classrooms (TECs)
The usual classroom and conference room setups.
- Knowledge Base
- Devices
Steps for Windows, MacOS, ChromeOS, iOS, and Android.
- Knowledge Base
- Software
- Canvas
A collaborative software for lectures and discussions.
- Knowledge Base
- Software
- Canvas
How to use.
- Knowledge Base
- Software
A list of DoTS-supported software at UWRF.
- Knowledge Base
- Accounts and Passwords
- Falcon Account
When do I lose access to technology resources after I leave UWRF?
- Knowledge Base
- Software
- Canvas
Using the Chromebook extension
- Knowledge Base
- Software
- Canvas
So students can use LockDown Browser on Chromebooks and iPads.
- Knowledge Base
- Accounts and Passwords
- Duo Multi-Factor Authentication
Determine the reason, then fix.