Common Services/Requests Not Handled by DoTS

 

Item Responsible Notes
Admitted students attempting to log into eSIS Admissions Admissions communicates ID number and instructions as part of their process.
Audio/Video in University Center or Lydecker Center Campus Reservations  
Audio/Video conversion (DVD, VHS, streaming) Colleges/Departments Library Services has some audio/video databases available:
Battery Recycling (Large Non-Consumer) Facilities Management  
Battery Recycling (Small Consumer, e.g., AAA, AA, 9V) Colleges/Departments  
Boost Mobile Ordering Dining Services  
Cameras Stage and Screen Arts  
Class Capacities Registrar  
Data Recovery Local Repair Shops Here are various ways you can back up your data.
Departmental Website Content Department/Office Web Authors DoTS updates website content when a web author is not available
Digital Signage Content (Visix AxisTV, DigitalSignage.com) Various Departments DoTS can get you set up with digital signage
Display Removal from Residence Halls Facilities Management Facilities Management handles monitor/display moves and recycling from the ResHall general areas
Door Alarms University Police Emergency? Call 911.
Employee Offboarding Human Resources It's a BP Logix process. Click/Tap "Offboarding Checklist" on the HR Forms page to start.
Event/Meeting Facilitation Event/Meeting leader or attendee LinkedIn Learning has training tutorials.
Fax Service - Campus Use Campus Information Desk Available for student use. Go to the Info Desk in University Center.
Garmin Connect data to MyInertia account PE 108 MyInertia at 888.593.8868
ID Cards (Room Access) Facilities Management ID cards act like keys
NEXTEP Self-Service Dining Kiosks Dining Services  
Personal Devices Local Repair Shops DoTS provides best effort limited/hands-off support to the university community.
Power Strips Colleges/Departments Check with Facilities Management to make sure the circuit will not be overloaded
3D Printers Physics  
Printer Paper, Loading Colleges/Departments DoTS does fill paper in the MFD by the library circulation desk
Room Reservations Campus Reservations DoTS does reserve computer labs
Security Alarms University Police Emergency? Call 911.
Software Various Departments DoTS does help with infrastructure but questions about the day-to-day activities of the software (e.g., How do I sign up for a room? How do I change my club's contact info in MyOrgs?) should be directed to the software's business owner. Here is a list of business software that may help you determine the software contact.
TikTok Applications State of Wisconsin / Governors Office TikTok and related 3rd party apps are unavailable to install on any state-owned (university-owned) devices. The website remains available.
Transcripts Self help or Registrar's Office Unofficial transcripts are limited to enrolled students who may access it on their eSIS Student Center Page. Former students and alumni who need a copy of their educational record must request an official transcript.
UWRF Employee Directory Work Phone, Office Location Changes Employee Self service
Video Conferencing in University Center or Lydecker Center Campus Reservations  

Keywords

nope, update directory, update employee directory, update employee phone directory, update phone directory, wrong phone number,

Software

  • some software our user base has answers to: Anthology (fka Campus Labs) Engage (aka MyOrgs), Fusion, Mazévo, EverFI (Title IX), IMLeagues, EAB Navigate, Qualtrics, StarRez
  • other software is administered at the UW-Sytem level (PeopleAdmin, WISER, fka WISDM, Meazure Learning) and/or the vendor provides tier 1 support (Canvas, Zoom)

Details

Article ID: 58188
Created
Wed 7/25/18 1:42 PM
Modified
Wed 3/20/24 1:38 PM

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