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Canvas: Respondus LockDown Browser will not install; feature transfer error
Turn off Virus & Threat Protection, install, and then turn Virus & Threat Protection back on again.
Canvas (Students): LockDown Browser Requires Administrator Credentials on Lab Computer
LockDown Browser is already installed.
Canvas: Zoom Error "Warning: User does not exist"
What to do when getting a "user does not exist" error.
Virtual Private Network (VPN): Start Before Login
How to help with out-of-sync passwords.
University Computer: Windows Workstation Password out of Sync
Connect to the campus network and lock/unlock to synchronize the password.
Virtual Private Network (VPN): "Certificate Validation Failure" Error Message
Connect to the UWRF wireless or wired network and restart your computer.
Classroom Technology: Equipment is not working
Here are some things to try.
iClicker: Base station is not responding
Updated and connected? Might need to contact Textbook Services.
Classroom Technology: Frozen Room Controls
Reset button on the back.
iClicker: The remote is not turning on
Check the batteries.
University Mac: External Monitors Are Not Displaying
I updated my macOS and my external monitors are black.
Canvas (Students): I can't access my course
It could be that your information hasn't made it into Canvas or the instructor has things set up in Canvas so that you cannot see content at this time.
Duo Multi-Factor Authentication: "You do not have a sufficient Identity Assurance Level"
Having difficulty logging into UW System sites.
Falcon Account: Cannot access UWRF services (page freezing, not loading)
DNS (Domain Name Services) settings are not correct.
Microsoft Stream: "Your session has expired. Choose OK to login again and continue"
Watching video and it stops prematurely.