Canvas (Students): I can't access my course

Tags Incident

Issue: I don't see my course in Canvas

Environment: Student

Resolution:

  • Can you log into Canvas? If not, did you activate your Falcon Account very recently? It takes a full day after that activation to get Canvas access.
  • Did you enroll in the course very recently? There is an overnight process that imports information from eSIS to Canvas. Students cannot be manually added to Canvas courses that import from eSIS, so we have to wait for the import process to do its thing.
  • Faculty may not have published the course yet. You will not see Canvas courses on your Dashboard until the course has been published. You can check to confirm that your are enrolled by selecting CoursesAll Courses.

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  • On the "All Courses" page, you will see a list of all the courses you are enrolled in. Look for the course(s) that do(es) not appear on your dashboard. If the course says No under the Published column, the instructor has not published the course yet.

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Details

Article ID: 66794
Created
Wed 11/7/18 1:44 PM
Modified
Tue 8/27/24 11:10 AM

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