Older Android? Compatibility of Android devices can vary. Different manufacturers and models will vary on how they have complied with Wi-Fi standards. As our network receives upgrades, this may affect the ability of some older devices which are no longer updated or supported by their manufacturer to be able to connect to our secure networks. For example, Android 10 has reached end of life and Google is no longer providing OS or security updates. Connecting to the open/unsecure UWRF-Welcome network may be the only option for these devices.
HONOR 70/90 Phone? See Manual Method.
The following preferred method will only work for accounts with usernames that end with @uwrf.edu or @my.uwrf.edu. If you have a guest account for wireless access, see the manual method below in order to connect to eduroam.
Preferred Method (The secure method to set up eduroam on your Android device.)
- If you are in an area with poor or no cell reception on campus, you can use UWRF-Welcome as an onboarding network to download the app/tool. After successful configuration, the app/tool should forget the Welcome network or turn off the Auto-Join option depending on the device.
- Go to the Play Store
- Search for geteduroam and select to install the app
- Open the app
- Search for River Falls and select University of Wisconsin River Falls from the list of organizations
- Select Next
- Enter your full UWRF email address when prompted for a username (me@my.uwrf.edu)
- Enter your password
- Select Connect to Network
- You should see a message that Wi-Fi is now configured on your device
- Select Ok
- If you entered the correct username and password combination, eduroam should connect
- If you do not connect and you think you may have entered your username or password incorrectly, you can run the app again to configure your device
Because of the way the geteduroam app installs the eduroam settings, you must keep the geteduroam app on your phone. If you delete the app, the eduroam settings will also be deleted and you will lose the connection to eduroam.
Manual Method - without the geteduroam app (This method is NOT secure and should only be used if you do not have an @uwrf.edu or @my.uwrf.edu account.)
Every Android device is slightly different depending on model and to what carrier the device belongs. These instructions are approximations please
contact DoTS for assistance.
Android 11 and Above
- Navigate to the Settings app from the Android main menu
- Within the Settings app, select Wi-Fi
- You are presented with a list of networks being broadcast
- Select eduroam from the available wireless networks. Make sure that EAP Method is PEAP (it should be the default one). Also, if presented, Phase 2 authentication should be MSCHAPV2
- CA certificate setting may vary. Some devices have an option for None; you may also try Trust on First Use.
- Under Identity, use your username
- Anonymous identity is blank
- Under password, enter your account password. (You may have to scroll down in the credential properties to enter your password.)
- Accept any certificates as they are presented. You may be asked what domain to connect to. That domain is "uwrf.edu"
- You are returned to the Wi-Fi menu screen and a status of Connected is shown next to the eduroam network. You are now connected to eduroam.
Android 10 and Earlier
- Navigate to the Settings app from the Android main menu
- Within the Settings app, select Connections and/or Wi-Fi
- You are presented with a list of networks being broadcast
- Select eduroam from the available wireless networks. Make sure that EAP Method is PEAP (it should be the default one). Also, if presented, Phase 2 authentication should be MSCHAPV2
- CA certificate should be do not validate
- Under Identity, use your username (Use your UWRF email for a username if not connecting with a guest account)
- Under password, enter your account password. (You may have to scroll down in the credential properties to enter your password.)
- Accept any certificates as they are presented. You may be asked what domain to connect to. That domain is "uwrf.edu"
- You are returned to the Wi-Fi menu screen and a status of Connected is shown next to the eduroam network. You are now connected to eduroam.
The following preferred method will only work for accounts with usernames that end with @uwrf.edu or @my.uwrf.edu. If you have a guest account for wireless access, see the manual method below in order to connect to eduroam. NOTE: University owned iPhones and iPads also use the manual method listed below.
Preferred Method (This is the secure method to set up eduroam on your Apple mobile device.)
- If you are in an area with poor or no cell reception on campus you can use UWRF-Welcome as an onboarding network to download the app/tool. (Note: Due to recent updates by the app developers, the tool does not automatically disable UWRF-Welcome on iOS at this time. After connecting to eduroam, go to your settings and forget the UWRF-Welcome network.)
- Go to the App Store
- Search for geteduroam and install the app
- Open the app
- Search for River Falls and select University of Wisconsin River Falls from the list of organizations
- Select Next
- Enter your UWRF email address and password
- Select Connect to network
- Select Allow when prompted
- Select Join
- eduroam should connect within a few seconds
- If you do not connect and you think you may have entered your username or password incorrectly, you can run the app again to configure your device.
- Once connected, go to Settings>Wi-Fi, select the blue "i" next to UWRF-Welcome and forget the network.
Manual Method - without the geteduroam app (This method is NOT secure and should only be used if you do not have an @uwrf.edu or @my.uwrf.edu account.)
- Navigate to the Settings app from the iOS main menu
- In Settings, select the Wi-Fi option
- Under the CHOOSE A NETWORK… area, select eduroam
- Enter your username and account password. (Use your UWRF email for a username if not connecting with a guest account.)
- You may be prompted with a dialog which states the policy server certificate is not trusted. Select Trust in the top right-hand corner in order to accept the certificate and connect to the eduroam network.
- You are returned to the Wi-Fi menu screen and a check mark is shown next to the eduroam network. You are now connected to eduroam.