General Help

A good starting point.

Articles (9)

Pinned Article General Troubleshooting Help

Help in resolving incidents.

Common Services/Requests Not Handled by DoTS

Contact information of those who can help.

DoTS Planned Outages

Sign up to receive notifications of upcoming campus IT system outages.

DoTS Service Center Hours

DoTS Service Center hours

Employees: Welcome to UWRF! (a technology overview)

Helping new employees get up to speed with UWRF technology.

Students: A Welcome Back to Campus Checklist

A short checklist for new and returning students. With links to our guides for Wi-Fi, Multifactor (Okta), Device Registration, and Printing.

Students: Welcome to UWRF! (a technology overview)

Get acquainted with UWRF technology.

What happens when I request help?

What happens when an incident is reported.

What is the status of my ticket?

Find out where your tickets are in the process.