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Troubleshooting: Clearing Browser Cache
PC Hide
Google Chrome
On your computer, open Google Chrome
At the top right, select the 3 dots
Select More tools, then Clear browsing data
At the top, choose a time range. To delete
Microsoft Office 365: OneDrive for Business at UWRF
on your personal work files.
OneDrive for Business offers the following benefits:
1 TB of secure storage space that is available from any computer or mobile device
The ability to share
Classroom Technology: Document Cameras
application
Plug the USB cable coming out of the doc cam into your computer
Power on the doc cam
Select the button that looks like a computer with arrows pointing at a small doc cam
Cisco Jabber: 911 Response Location
You must set your 911 location in Jabber and update it to keep it current.
When you move your computer to a new location, you must update your 911 location. If you do not, emergency services will
Adobe Creative Cloud: Installation and Signing In (macOS)
This article pertains to faculty and staff on university-owned computers. Student employees, contact DoTS before proceeding.
Open the Self Service app.
Select Adobe Creative Cloud. It is
Windows 11: Free up disk space for upgrade
wish to free up space for all the files, right click the OneDrive folder itself and select Free up space
This removes the local copy of the files from your computer and stores them only in the
SPSS: "Your license will expire in XX Days." -or- not found in Software Center or Self Service
systems) or Self Service (macOS systems).
Environment: University PC computer, SPSS (originally known as "Statistical Package for the Social Science"), IBM Analytics, Software Center, Self Service
FalconShare
and secure computer data storage that is highly available and accessible.
Files on FalconShare
are accessible from any campus workstation
can be accessed through a web interface from any
Remark Test Analysis: Scantron Form Reports
computer. The following common types of reports can be accessed after scanning student answer sheets and selecting Grade Wizard.
Report 101: Student Statistics Report - Displays statistical data
New Hardware Consultation Question List
connection needs? Physically from a device to a pc, or network.
Computer configuration changes?
What kinds of data will the device store?
Physical Space
What classroom or office will host
Kaltura MediaSpace: How to Upload and Share a Video File
videos for instructional use.
Kaltura Through Canvas
Uploading a Video file
If you have a video recorded on a computer, mobile device, or camera, you can upload it to Kaltura MediaSpace to
Password Self-Service: Changing and Maintaining Your Password
. However, once your password expires, you will use the old password to access computer applications and files and the new password to log into Canvas and other web-based services until you can get your
Accounts and Passwords: Software Access for Students
Description
Start
End
Campus Labs' Engage (MyOrgs)
Clubs and Organizations
Start of term in which student is enrolled
Last Day of Term
Canvas
Learning
Falcon Account: Unable to Log In
at different times based on your contract end date and depending on your employee classification.
If you have changed your password while off-campus and not on a VPN, your computer password will not
Printing: PDF/Image file fails to print
not use the Windows 10 "modern" print drivers so they are compatible with PrintAnywhere.)
PDF Files: Adobe Acrobat DC, Adobe Reader DC, or Google Chrome (Available in Software Center)
JPEG/PNG Files: Microsoft Paint (Installed on all Windows computers)