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Falcon Account: When is access given or removed?

address, computer lab login access and access to Canvas. Access to individual Canvas courses happens when the instructor makes the course available. Access to library databases and online journals is

Printing: Adding a University Printer to a University Computer

Select the Print Deploy icon (Green Printer) in the menu bar (macOS) or system tray (Windows) If you do not see the Print Deploy icon, restart your computer and check again. If that does not

Office Move, Computer Replacement: Restricted Dates

Office Move Computer Replacement You can move offices any time of year but DoTS has limited resources and your request could be delayed. DoTS does not move existing

University Computer: My external monitors are not displaying

switching between external monitors, including those in conference rooms across campus. Displays are black or "not working". Resolution: Macs Sleep/wake the computer to trigger a detect which

Computer/Tablet: Setting up an iPhone or iPad

Mobile The Duo Authenticator client is automatically installed on individually-assigned iOS devices since they can be used as an authentication factor. Start on a desktop computer and refer to the Duo

Security: Malware/Virus Reported on an University-Owned Computer

Issue: My UWRF device might be infected with malware, spyware, or a virus. I'm suspicious of my device's behavior. Environment: university (university-owned) computer Resolution: Do not

Computer/Tablet: Does UWRF offer any discounts?

Issue: Does UWRF offer any discounts on computers, tablets or other devices? Environment: Student discount, employee discount, hardware Resolution:Back in the day we did. However, over time

University Computer: Windows Workstation Password out of Sync

network and restart the workstation. The system will use your new password after it restarts. Off Campus: Connect to the campus VPN service. Lock the computer (Windows key + L or click the profile

University Computer: Your Windows license will expire soon

this issue... If you are planning on returning to campus soon, bring the computer with you and connect it to the campus network either via a wired ethernet connection (typically via a docking

Microsoft Office 365: Installing on Your Personal Computer

Installing Microsoft Office on a non-university computer for home use: Log into the UWRF email web client. Click the waffle (𝍖) at the upper left of the page, then the Microsoft 365 → link

Network: How to Find the Wireless MAC Address on Your Computer

In a terminal window type ifconfig and return. You'll see a list of interfaces. Your wireless interface will likely be named wlan0 or wifi0. The wireless MAC address will be in the field labeled HWaddr. You can also use iwconfig to find your wireless MAC address if you have it installed.

Common Services/Requests Not Handled by DoTS

Colleges/Departments DoTS does fill paper in the MFD by the library circulation desk Room Reservations Campus Reservations DoTS does reserve computer labs Security Alarms

Duo Multi-Factor Authentication: Fob code works on one computer but not another

Issue: My Duo fob is not working on one of my devices. The numbers are not looking right when I enter them. Environment: Multiple computers Resolution: The fob is probably not the issue

Printing: The print account I requested has not appeared in the pop-up on my computer

Reboot your computer. ... . Occasionally the changes to print account permissions are not picked up until the PaperCut client restarts on the computer.

Falcon Account: Changing your password on a university owned computer while off campus

If you have a campus-issued computer, use it when changing your password. Make sure your computer is connected to the VPN before proceeding. Do not use the password self-service portal if you