University Computer: Windows Workstation Password out of Sync

Tags Incident

Issue: After changing my password through Password Self-Service, my UWRF-issued Windows workstation is still using my old password to log in.

Environment: Off-campus, Windows, password change

Resolution: The workstation password will be re-synchronized the next time the system connects to the campus network. 

  • On Campus: Connect to the campus WiFi (eduroam network) or the wired campus network and restart the workstation. The system will use your new password after it restarts.
  • Off Campus: Connect to the campus VPN service. Lock the computer (Windows key + L or click the profile picture in the Start Menu and select "Lock") and unlock the computer with your new password. The system password is now synchronized.
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