Articles (33)

Chrome/iOS Device Out-of-Support

When Google Chrome or Apple iOS devices are no longer supported by the vendor.

Computer/Tablet: Frequently Asked Questions (FAQ)

Frequently asked questions about university computers.

Computer/Tablet: Hardware Specifications

Computer and tablet configuration standards.

Computer/Tablet: How old is my current computer?

How to tell the age of your computer.

Computer/Tablet: Preparing for a Replacement Computer

How to make things easier when getting your computer.

Computer/Tablet: Setting up an iPhone or iPad

Set up a university iOS device.

Conference Rooms: Hybrid Conference Room Locations

Not all are general access so scheduling might be handled at the departmental level.

Digital Signage

Is digital signage right for you?

Equipment: Recycling Frequently Asked Questions (FAQ)

Common questions about computer recycling, reselling, and refurbishing.

Equipment: Lost or Stolen University-Owned Device

Process for reporting a lost or stolen device to Technology Services.

Equipment: Support at End of Life

What can be done with very old hardware and software.

Equipment: The Purchasing Process

Start with a DoTS technical consultation.

Fax: Documo (Fax Over IP Service)

Fax Over IP (FoIP) cloud-based faxing service.

Garmin VivoSmart 3: Connecting and Syncing the Device

The device used in HEAL 108: Health and Fitness for Life.

Motorola Symbol LS2208 Barcode Scanner: Not Working

Documentation that can help is included.

New Hardware Consultation Question List

The questions often forgotten when evaluating new IT stuff.

Poynt Terminal Internet Connection

Fixing a lost internet connection on a Poynt Cash Terminal

Poynt Terminal: Cash Drawer Won't Open

Could be a phantom drawer. Remove it.

Remote/Distance Teaching-Focused Hardware

Hardware to supplement remote/distance education needs.

University Computer: BitLocker Error

Could be that the battery got too low.

University Computer: Files on Network Drives Not Available

Network shares may need to be woken up or re-mapped.

University Computer: Frequently Asked Questions (FAQ)

Various tidbits about campus-owned Windows computers.

University Computer: Windows Workstation Password out of Sync

Connect to the campus network and lock/unlock to synchronize the password.

University Mac: External Monitors Are Not Displaying

I updated my macOS and my external monitors are black.