Articles (32)

Chrome/iOS Device Out-of-Support

When Google Chrome or Apple iOS devices are no longer supported by the vendor.

Computer/Tablet: Frequently Asked Questions (FAQ)

Frequently asked questions about university computers.

Computer/Tablet: How old is my current computer?

How to tell the age of your computer.

Computer/Tablet: Preparing for a Replacement Computer

How to make things easier when getting your computer.

Computer/Tablet: Setting up an iPhone or iPad

Set up a university iOS device.

Conference Rooms: Hybrid Conference Room Locations

Not all are general access so scheduling might be handled at the departmental level.

Digital Signage

Is digital signage right for you?

Employee Laptop and Technology Pricing

Technology pricing and specifications. Laptops, tablets, peripherals.

Equipment: Recycling Frequently Asked Questions (FAQ)

Common questions about computer recycling, reselling, and refurbishing.

Equipment: Lost or Stolen University-Owned Device

Process for reporting a lost or stolen device to Technology Services.

Equipment: Support at End of Life

What can be done with very old hardware and software.

Equipment: The Purchasing Process

Start with a DoTS technical consultation.

Fax: Documo (Fax Over IP Service)

Fax Over IP (FoIP) cloud-based faxing service.

Garmin VivoSmart 3: Connecting and Syncing the Device

The device used in HEAL 108: Health and Fitness for Life.

Motorola Symbol LS2208 Barcode Scanner: Not Working

Documentation that can help is included.

My University Computer and Frequently Asked Questions (FAQ)

Various tidbits about campus-owned Windows computers.

New Hardware Consultation Question List

The questions often forgotten when evaluating new IT stuff.

Poynt Terminal Internet Connection

Fixing a lost internet connection on a Poynt Cash Terminal

Poynt Terminal: Cash Drawer Won't Open

Could be a phantom drawer. Remove it.

Remote/Distance Teaching-Focused Hardware

Hardware to supplement remote/distance education needs.

University Computer: BitLocker Error

Could be that the battery got too low.

University Computer: Files on Network Drives Not Available

Network shares may need to be woken up or re-mapped.

University Computer: Windows Workstation Password out of Sync

Connect to the campus network and lock/unlock to synchronize the password.

University Mac: External Monitors Are Not Displaying

I updated my macOS and my external monitors are black.