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Supported Business Software
Grants and Research
CIS CAD and RMS
Computer Information Systems, Inc.
Computer Aided Dispatch and Records Management
UWRF Police, Parking
Class Climate
Scantron
Equipment: Recycling Frequently Asked Questions (FAQ)
Common questions about computer recycling, reselling, and refurbishing. ... to be reused on campus it's evaluated for possible resale.
Facilities Management holds a monthly surplus sale and we work closely to provide computers at fair market value. Equipment is typically
Canvas: Cross List Course (formerly known as Course Combination)
multiple sections of the same course or lecture and lab sections. Cross listing courses has as no impact on registration or enrollment in eSIS. Alternatively as an instructor you can Cross List a course
Camtasia: Camtasia 9 cannot load the library
Issue: I am unable to open Camtasia. I am receiving the error message: "Camtasia 9 cannot load the library"
Environment: PC computer, Windows 10, off campus.
Resolution:
If you're accessing
Office Move: Frequently Asked Questions (FAQ)
Can I move my own computer?
No. Even if you are just moving across the hall or into the next cubicle, DoTS will move your computer, printer, & phone. After the move, we will verify that all
Printing: My Print Job is in "Paused" Status
Issue: When I print from my campus-issued computer and look at the print queue, my print job is in a status of "Paused"
Environment: PaperCut, MFD, laser printer, print queue
Resolution: The
Cisco IP Phone
, the phones are using the wired computer network just like a computer, printer or other Internet network-enabled device in your office.
Instead of just being a voice communication device, these
Classroom Technology: Consultation
Want to have a space with audio/video/computer/projector/etc.? Request this service to consult with DoTS to talk over wants, needs, options, pros/cons, etc. If you'd like, we can proceed with the
Scantron: OpScan to Remark Test Analysis
The Scantron OpScan 4ES test scoring machine can be used with Remark Classic OMR software to save and analyze student answers.
Saving the Data
Turn on the computer connected to the OpScan
Wireless Presentation: Using AirMedia
university lab computers.
Step 2: Connect to the projector or screen
Turn on the screen or projector.
Be sure your laptop is connected to the campus wireless network. Open a browser window and
Printing: Adding PrintAnywhere Queues to a Personal Device
PrintAnywhere on campus and want to add PrintAnywhere queues to your printer list on your computer instead of using Web Print, you can use Cloud Print. Here are the instructions to set it up:
On your
Unable to Complete PDF Forms in Browser
different version of a PDF reader.)
Solution
A PDF should be downloaded to the computer and opened using Adobe Acrobat DC or Adobe Reader. (The latter offers limited features. For example, links
Network: May 16, 2024 System Outage - System Availability
Cashnet - pay tuition
Enrollment changes from eSIS to Canvas
Grade sync from Canvas to eSIS
Falcon Account Password Portal
Housing Portal
Meal Plans
Networks (wired and wireless, all sites)
Phones
S:\ and T:\ drives
Virtual Lab
Duo Multi-Factor Authentication: How to Use
Duo Push using the Duo Mobile app
See the Duo Push (quick video) or Duo Push (not quite as quick video)
The steps:
Enter your username and password on your computer
Tap Accept on your phone or your watch
Adobe Creative Cloud: Access Denied
Issue: I am unable to open Adobe Acrobat Pro
Environment: PC, Adobe Acrobat Pro, university-owned computer
Resolution: Do you have an Adobe Creative Cloud license? If not, request one