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Supported Business Software

Grants and Research CIS CAD and RMS Computer Information Systems, Inc. Computer Aided Dispatch and Records Management UWRF Police, Parking Class Climate Scantron

Equipment: Recycling Frequently Asked Questions (FAQ)

Common questions about computer recycling, reselling, and refurbishing. ... to be reused on campus it's evaluated for possible resale. Facilities Management holds a monthly surplus sale and we work closely to provide computers at fair market value. Equipment is typically

Canvas: Cross List Course (formerly known as Course Combination)

multiple sections of the same course or lecture and lab sections. Cross listing courses has as no impact on registration or enrollment in eSIS.  Alternatively as an instructor you can Cross List a course

Camtasia: Camtasia 9 cannot load the library

Issue: I am unable to open Camtasia. I am receiving the error message: "Camtasia 9 cannot load the library" Environment: PC computer, Windows 10, off campus. Resolution: If you're accessing

Office Move: Frequently Asked Questions (FAQ)

Can I move my own computer? No. Even if you are just moving across the hall or into the next cubicle, DoTS will move your computer, printer, & phone. After the move, we will verify that all

Printing: My Print Job is in "Paused" Status

Issue: When I print from my campus-issued computer and look at the print queue, my print job is in a status of "Paused" Environment: PaperCut, MFD, laser printer, print queue Resolution: The

Cisco IP Phone

, the phones are using the wired computer network just like a computer, printer or other Internet network-enabled device in your office.  Instead of just being a voice communication device, these

Classroom Technology: Consultation

Want to have a space with audio/video/computer/projector/etc.? Request this service to consult with DoTS to talk over wants, needs, options, pros/cons, etc. If you'd like, we can proceed with the

Scantron: OpScan to Remark Test Analysis

The Scantron OpScan 4ES test scoring machine can be used with Remark Classic OMR software to save and analyze student answers. Saving the Data Turn on the computer connected to the OpScan

Wireless Presentation: Using AirMedia

university lab computers. Step 2: Connect to the projector or screen Turn on the screen or projector. Be sure your laptop is connected to the campus wireless network. Open a browser window and

Printing: Adding PrintAnywhere Queues to a Personal Device

PrintAnywhere on campus and want to add PrintAnywhere queues to your printer list on your computer instead of using Web Print, you can use Cloud Print. Here are the instructions to set it up: On your

Unable to Complete PDF Forms in Browser

different version of a PDF reader.) Solution A PDF should be downloaded to the computer and opened using Adobe Acrobat DC or Adobe Reader. (The latter offers limited features. For example, links

Network: May 16, 2024 System Outage - System Availability

  Cashnet - pay tuition Enrollment changes from eSIS to Canvas Grade sync from Canvas to eSIS Falcon Account Password Portal Housing Portal Meal Plans Networks (wired and wireless, all sites) Phones  S:\ and T:\ drives Virtual Lab

Duo Multi-Factor Authentication: How to Use

Duo Push using the Duo Mobile app See the Duo Push (quick video) or Duo Push (not quite as quick video) The steps: Enter your username and password on your computer Tap Accept on your phone or your watch

Adobe Creative Cloud: Access Denied

Issue: I am unable to open Adobe Acrobat Pro Environment: PC, Adobe Acrobat Pro, university-owned computer Resolution: Do you have an Adobe Creative Cloud license? If not, request one