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Printing: My Print Job is in "Paused" Status

  1. Knowledge Base
  2. Devices
  3. Printers and MFDs
solution to this problem depends on which queue you are printing to - one of the PrintAnywhere queues or a device queue. PrintAnywhere Queues When printing a job to one of the PrintAnywhere queues

Printing: Web portal does not upload documents

  1. Knowledge Base
  2. Devices
  3. Printers and MFDs
Issue: When attempting to upload any file type (Word, Powerpoint, PDF, etc.) to the PaperCut Web Portal, the files fail to upload and I get this error message: "Server responded with 401 error code

Printing: Unable to print a range of pages with Web Print

  1. Knowledge Base
  2. Devices
  3. Printers and MFDs
Issue: I would like to print specific pages from a document but a limitation of Web Print is that you cannot print specific pages. Environment: Microsoft Word, Mac Resolution: Web Print allows

Printing: MFD Out of Toner; Replacement Has Not Arrived

  1. Knowledge Base
  2. Devices
  3. Printers and MFDs
Issue: Our Multi-Function Device (MFD) is out of toner after a significant amount of printing and a replacement toner has not yet been received. Note: The automatic toner ordering system is based

Printing: Konica Minolta MFD Tray 3 Error

  1. Knowledge Base
  2. Devices
  3. Printers and MFDs
Issue: The Konica Minolta Multi-Function Device (MFD) is displaying a C-0214 error code and/or is displaying a message that Tray 3 is disabled. Environment: Konica Minolta MFD, Large Capacity Tray

Printing: Unable to Print - No PaperCut Popup to Select Chargeback Account

  1. Knowledge Base
  2. Devices
  3. Printers and MFDs
outlined in the "Selecting an Account at the MFD" section in the Printing: Shared Accounting article to select an account at the device.) If all else fails, please visit DoTS so that we can fix this

Printing: Unable to print to a personal wireless printer while connected to VPN

  1. Knowledge Base
  2. Devices
  3. Printers and MFDs
Issue: I cannot print to my wireless printer while connected to the VPN. Environment: Cisco AnyConnect, university workstation, faculty, staff Resolution: Disconnect from the VPN

Printing: The print account I requested has not appeared in the pop-up on my computer

  1. Knowledge Base
  2. Devices
  3. Printers and MFDs
Issue: The account I requested to be added to my PaperCut account appears on the MFD but not on my workstation. Environment: PaperCut, MFD, print account Resolution: Reboot the workstation

Class Climate: "Document could not be printed"

  1. Knowledge Base
  2. Software
, Printing, PrintAnywhere Resolution: When printing the report, select the Advanced button next to the printer selection drop-down and check the box to Print as image. The document will then print normally.

Guest Network Login

  1. Services
  2. Accounts and Passwords
use of campus computer labs and printing.  All guest network accounts must abide by the Board of Regents Acceptable Use Policy (AUP). Benefits Access gained to campus resources not available

Falcon Dollars: Program Close Out and Refunds

  1. Knowledge Base
  2. Accounts and Passwords
that account will follow standard procedures. Refunds for Faculty or Staff A message sent from DoTs on April 20th, 2022, to people having a personal printing account... From: James

Students: Welcome to UWRF! (a technology overview)

  1. Knowledge Base
  2. General Help
Kaltura MediaSpace (video hosting). Students also have access to other software. Printing Hide DoTS has a printing article that can tell you all about printing at UWRF including

Incident

  1. Services
. Look for a solution by searching on #Incident and a word or two that describes what is happening to you, like #Incident Canvas, #Incident Falcon Account or #Incident Printing. Check out our

Electronic Door Access: Residence Hall Door Unlocked

  1. Knowledge Base
  2. Security
Issue: A residence hall door is unlocked and no card access is required to enter. This is a security risk as anyone can access the residence hall. Environment: Electronic door not locked (unlocked

Employee Onboarding

  1. Services
  2. Accounts and Passwords
§ ❒ ❒ Access Department level software¦ ✓ ✓ MFD Departmental printing accounts ✓ ✓ MFD Scan document to email ✓ ✓ Security ID card