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Software Purchasing: What DoTS Needs From You

Business purpose for the purchase Quantity After confirmation, The account number(s) to charge. If more than one account is listed, the dollar amount split must be identified. Customer

PCI: Merchant Requirements for PCI-DSS Compliance

covered by PCI in some way and trying to wade through it can be difficult. Please contact Accounting Services (715-425-3900) for assistance prior to commencing any work to take electronic payments. You

Canvas (Instructors): Enable My Media at the Course Level

Currently the My Media repository is enabled by default under account in the Global Navigation. You can add the tool on a course by course basis by doing the following: Select the course you

Software: Unable to install applications from the App Store

can facilitate the procurement and installation of applications in the App Store. If you have one in mind, contact DoTS. Note the maker and website of the app in the request since many apps have similar names. If it is a paid app, provide a chargeback account number.

University Computer: Standard Software

) Microsoft Office Business Professional Mozilla Firefox (Web Browser) NoMAD Menu (Account reminders) PaperCut Client VLC Media Player iPad "Office Standard" Many iPads are purchased for web

eduroam: Connecting a Personally Owned Chromebook

your username (UWRF email address or guest account username) in identity and then enter your password Remove anonymous@uwrf.edu under anonymous identity if it has auto-filled. Select Connect. If

General Troubleshooting Help

account.) Does it work in another browser? (It could be the browser or browser settings.) Correct the cause of the issue Search the knowledge base (if UWRF specific) or the Internet (if

Canvas: Kaltura Capture Desktop Recorder

Kaltura Capture allows you to record your computer screen, webcam, voice only, or screen and webcam together. It has a few editing options and automatically uploads to your Kaltura MediaSpace account

Duo Multi-Factor Authentication: Reactivate Duo Mobile (New Phone)

After pressing the "Request Service" button, enter these (Action > Category > Subcategory > Service): Request something DoTS offers > Accounts and Passwords > Duo > Reactivate Duo Mobile

Kaltura My Media: Uploading Media Files

Media that is created outside of Kaltura My Media can be uploaded to your My Media library. To upload media, tap the Account button in Canvas and select My Media. Tap the Add New

Canvas (Students): VoiceThread Lectures

Accessing Your VoiceThread Account Open your Canvas course that is using VoiceThread If your professor has it embedded in a Canvas page, open it in a new tab and you should be automatically

Printing: Web Printing

from devices not managed by UWRF. You can also view your personal account balance and environmental impacts on the Web Print portal. Web Print currently supports Microsoft Office file formats (Word

University Computer: Files on Network Drives Not Available

Issue: Files that I've opened before in recent document lists cannot be found or will not open.  Environment: Campus workstation, VPN, Cisco AnyConnect, FalconShare, network drives, off campus

Canvas (Instructors): Adding Kaltura My Media to a Course for iPad/Mobile Devices

Kaltura on a mobile device does not appear under the account setting in the Canvas application. In order to use My Media in a course, you will need to enable the My Media LTI in Canvas. Go to

Printing: Knowledge Hub

device Printing: PowerPoint & WebPrint - How to format a PowerPoint presentation for Web Print to maximize economy and reduce the cost of the print job Print Job Billing & Accounting