Software: Unable to install applications from the App Store

Tags Incident

Issue: I am unable to access the Apple App Store on my university iPad or Mac to add new applications.

Environment: university-owned iPad or Mac, applications, app store

Resolution: The App Store is not available on university-owned devices. Please check the Self Service application on the iPad or Mac to see if the application is available there.

If the app is not in Self Service, DoTS can facilitate the procurement and installation of applications in the App Store. If you have one in mind, submit a service request to DoTS. Note the maker and website of the app in the request since many apps have similar names. If it is a paid app, provide a chargeback account number.


Article ID: 62291
Thu 9/13/18 4:41 PM
Tue 12/13/22 10:30 AM

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It depends on your affiliation with UWRF, what type of software you are seeking, and where it will be installed.