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Canvas: Can I trust this email from instructure.com?
Issue: I got an email from instructure.com. Is it for real?
Environment: email received from instructure.com
Resolution: Canvas sends email notifications to course members starting when a
Canvas (Students): I can't access my course
It could be that your information hasn't made it into Canvas or the instructor has things set up in Canvas so that you cannot see content at this time. ... Issue: I don't see my course in Canvas
Environment: Student
Resolution:
Can you log into Canvas? If not, did you activate your Falcon Account very recently? It takes a full day after that
Canvas (Instructors): Adding an LTI Tool to the Course Navigation
As an instructor, you can control which links appear in Course Navigation. Canvas includes a set of default Course Navigation links that cannot be renamed. Depending on your course configuration
Canvas (Instructors): Setup Respondus LockDown Browser for an iPad
Instructors need to edit the exam settings to allow iPads to access Respondus LockDown Browser. Android tablets cannot use Respondus LockDown Browser.
Enabling LockDown Browser on iPads
To
Canvas: Cross List Course (formerly known as Course Combination)
After pressing the "Request Service" button, enter these (Action > Category > Subcategory > Service):
Request something DoTS offers > Software > Canvas > Cross List Course
Introduction
Canvas (Instructors): Downloading Files from Kaltura My Media
You can download your Kaltura media files three different ways if you want a local copy.
Option 1 From Canvas
Log into Canvas
Select Account
Select My Media
Select the media you wish
Canvas (Students): Setup Respondus LockDown Browser for Chromebooks and iPad
Instructors need to edit the exam settings to allow iPads to access Respondus LockDown Browser. Instructors do not need to take action for Chromebooks as they are automatically enabled for use when
Canvas: Respondus LockDown Browser will not install; feature transfer error
Issue: Respondus LockDown Browser will not install correctly. A feature transfer error is displayed during install.
Environment: personal (not owned by UWRF) Windows computer
Resolution: Before
Canvas: External Application Integration Requests (DLE External Applications)
After pressing the "Request Service" button, enter these (Action > Category > Subcategory):
Request a consultation > Software > Canvas
Introduction
Integrated external
Canvas (Instructors): I am not listed as the instructor of a class but I should be
Issue: I am not the instructor for a class and I should be.
Environment: Employee, Faculty, Instructor, eSIS, Canvas
Resolution:
If you are not the instructor on record in eSIS but should
Canvas (Students): LockDown Browser Requires Administrator Credentials on Lab Computer
already installed on these computers. Installing the non-lab version will prevent use of LockDown Browser on lab computers. Please search "LockDown Browser" via the Start Menu (Windows) or the Spotlight Search (Mac). Open the application and then log into Canvas. You can then take your quiz.
Canvas (Instructors): Adding a Films on Demand or Kanopy Films Link to a Course
Databases A-Z page of the library homepage) before linking to Kanopy films.
Here are instructions on how to add a video from Films on Demand to your Canvas course through a rich content editor: https
Canvas (Instructors): Adding Kaltura My Media to a Course for iPad/Mobile Devices
Kaltura on a mobile device does not appear under the account setting in the Canvas application. In order to use My Media in a course, you will need to enable the My Media LTI in Canvas.
Go to
Canvas (Instructors): Copy To and Send To Course Content from One Course to Another
At the start of the term, courses can be cross listed. But as the term progresses and assignments, discussions, quizzes and grades are entered, cross listing is no longer a viable option.
Copy To
Canvas (Instructors): Link or Add Video from MyMedia using Rich Content Editor
Kaltura to Canvas. ... Rich Text Editor
After importing content to Canvas, you may need to link or add media from Kaltura to the following areas. These are also the steps for adding new media in Canvas from Kaltura