Falcon Account: Changed password off campus; cannot log in

Tags Incident

Issue: I changed my password while off campus and now I cannot log into my computer. The error message I get is "Invalid username or password".

Environment: Password changed while off campus using password.uwrf.edu, employee, faculty, staff, university-owned windows laptop

Resolution: If your password was changed off campus using password.uwrf.edu, the next time you use your computer on campus your new password will work. Until then, use your previous password to log into your computer. Refer to the "University-owned Laptops (Avoid using old and new passwords concurrently.)" section of the Changing and Maintaining Your Password article for more detail.

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Details

Article ID: 66635
Created
Mon 11/5/18 8:30 AM
Modified
Mon 5/13/24 11:51 AM

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