University Computer: Frequently Asked Questions (FAQ)

Workstation Software

How do I request software for my UWRF workstation?

Many commonly requested software applications are available for self-service installation via Software Center on Windows or Self Service on MacOS. Popular titles include Adobe Creative Suite applications as well as web browsers and plugins. If you require specific software, please see our Knowledge Base article for additional information on software acquisition. These types of purchases must be made through DoTS.

How do I get software updates?

Windows updates are deployed monthly to UWRF workstations via Windows Update. Pending updates can be viewed in the Settings app in the "Windows Update" section. For full update instructions view Microsoft's Article here: Install Windows Updates.

MacOS updates are deployed automatically when Apple releases them. Pending updates can be viewed in System Settings>General>Software Update.

Please note, these updates often contain critical security fixes and are mandatory for all UWRF workstations. Have a question regarding acquiring software updates? Please contact DoTS and we are more than happy to help!

Docking Station

UWRF utilizes docking stations to easily connect to external displays, keyboard, and mouse to a laptop. See this article or contact DoTS for more information on specific models available: Computer/Tablet: Hardware Specifications

Admin Rights

Need admin rights to be able to run a software update? See how to use Admin by Request.

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