Service Catalog

Categories (8)

Accounts and Passwords

Request guest accounts, technology for employees, and help with Duo multi-factor authentication.

Devices

Request hardware purchases, office moves, printing help, phone changes, etc.

Instructional Space

Request computer lab software, reserve a computer lab, or request consultation.

Network

Request enhancements to wireless network coverage.

Projects and Changes

Request a project (new software/technologies) or a major change to software/technologies already in use on campus.

Security

Request ID cards, electronic door access, and other security technologies.

Software

Request software purchases, updates, access, etc.

Website Content and Design

Request CommonSpot training, web authoring help, a Marketplace presence, etc.

Services (4)

Incident

Report something that isn't working the way it is supposed to.

Service

Get something that DoTS offers, ask a question, request training, or request a consultation.

Information Request

Ask a general DoTS-related question.

Report an Incident

Technology you have is not working.