Duo Multi-Factor Authentication: I'm not seeing the Duo notification on my phone when trying to log into Outlook

Tags Incident

Issue: After I enter my email address and password on the organization page when trying to log into Outlook, I'm not seeing the Duo notification on my phone. It has happened with other apps as well.

Environment: Duo, Outlook, iPhone

Resolution: Switch off the content and privacy restrictions in your phone's settings.

Details

Article ID: 97428
Created
Wed 2/5/20 1:51 PM
Modified
Mon 12/5/22 2:31 PM