Canvas: Respondus LockDown Browser will not install; feature transfer error

Tags Incident

Issue: Respondus LockDown Browser will not install correctly. A feature transfer error is displayed during install.

Environment: personal (not owned by UWRF) Windows computer

Resolution: Before starting the installation, turn off all sections of the Virus & Threat Protection in Windows Security. After the installation, turn all sections back on and then run Respondus LockDown Browser.