Issue: I'm trying to add a secondary device to my Duo multi-factor account so that I have a backup in case my primary device is not available.
Environment: University Falcon Account, already enrolled in Duo or currently enrolling in Duo multi-factor authentication (MFA)
Resolution:
- As shown in the Duo knowledge article, visit the Duo portal
- Log in with your Falcon Account username and password
- Authenticate using Duo. (If you haven't configured Duo yet, you will be prompted to set up a device.)
- Below your list of current devices, click Add another device
- Save your settings
(You can also view settings for your other devices on this page.)
For more information, see Duo's enrollment page.