Adobe Creative Cloud: I'm getting asked to log in and I cannot

Tags Incident

Issue: I'm getting asked to log into Adobe and I haven't had to do that before. When I try to log in, I cannot (using my Falcon Account username and password). The message I see is that I don't have a license.

Environment: University-owned computers (PCs and Macs) that have Adobe Creative Cloud installed

Resolution: Adobe has changed the way they do licensing. In order to continue using your Adobe product, request to get it.

Details

Article ID: 67252
Created
Thu 11/15/18 9:45 AM
Modified
Fri 3/1/24 2:33 PM