Duo Multi-Factor Authentication: Unable to Authenticate

Tags Incident

Issue: I am unable to Duo authenticate into student employee applications on my smartphone. I receive an SSL error.

Environment: Student employee, Duo, personal smartphone

Resolution: Ensure you are connected to the eduroam wireless network on your personal phone - not UWRF-Welcome.


Article ID: 62196
Wed 9/12/18 1:11 PM
Tue 4/2/19 8:33 AM