eSIS: CORS error in Safari older than version 15 does not allow eSIS access

Tags Incident

Issue: iOS devices (mobile, laptops, desktops) may return a Cross-Origin Resource Sharing (CORS) error when using a Safari version older than version 15.

Environment: Mac, iPhone, eSIS, Safari v15

Resolution:

  • Temporary workarounds:
    • Use a more current browser for access (Chrome, Firefox, Edge)
    • If on a mobile device, use "Desktop Mode"
  • Fix:
    • Update Safari to the newest version
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