Issue: I'm trying to view Microsoft Stream content and I can only watch for a short time before the session times out and I get this error message: "Your session has expired. Choose OK to login again and continue". After logging in again, the same thing happens.
Environment: Microsoft Stream, Windows device
Resolution: It might be the time zone and time settings on your computer. Here is how to change them:
- Right click on the time and date ribbon in the bottom right of your screen and select Adjust date/time
- Turn off the option Set time zone automatically
- Change the time zone to your current time zone - most likely (UTC-06:00) Central Time (US & Canada)
- If not already on, turn on the option Set time automatically
- Restart your device and attempt to view the videos