Printing Account(s) Update

After pressing the "Request Service" button, enter these (Action > Category > Subcategory > Service):
Request Something DoTS offers > Devices > Printer / MFD > Printing Account Update


Charges that occur when employees print or copy using multifunction devices (MFDs) and print to laser printers are billed to printing accounts which are loosely based on departments. Most of the time, when people are brought into a department or leave a department they will be added/moved/removed as part of the onboarding/moving/offboarding process. However, there may be instances where a person needs to be added/removed to a printing account such as when a person was missed in the process or when someone outside of the department is given authority to print/copy on the department's dime. Request this service if you'd like to add or remove a person to a printing account.


  • The only way an employee can print is by being associated with at least one printing account.
  • Having people associated with printing accounts allows for real-time reporting of printing/copying activities and automated billing processes.
  • An employee can be associated with more than one printing account. (Each employee is assigned one printing account by default.)

Available To

  • Employees

Service Level Agreement

  • DoTS processes requests in 72 hours.

Request Service

Related Articles (7)

How to add a printer to the printer list on a Mac.
How to map a printing device using directory services at UWRF.
How much does it cost to print/copy?
How to release print jobs on Konica Minolta Multifunction Devices (MFDs).
How to request a refund.
Print from any device that has a web browser and internet access.
Scan documents and send them to your UW-River Falls email address.


Service ID: 7443
Mon 2/16/15 10:59 AM
Wed 12/11/19 9:11 AM