Shared Email Box: Automatic Reply

If you have the appropriate permission level to a campus shared email box, you may create and/or update automatic replies that are sent upon receipt of mail to the mailbox, similar to "out of office" replies on individual's mailboxes.

To set up an automatic reply on a shared mailbox:

  1. Sign into Outook Online using your Falcon Account at
  2. Click on your profile image in the upper right corner of the screen and select Open another mailbox
  3. Enter the email address of the box you'd like to update the automatic reply for and click the drop-down entry for it when it appears.
  4. Select Open to launch the shared mailbox in another tab.
  5. Once the shared mailbox is open, click the settings gear in the upper right corner and select View all Outlook settings at the bottom of the flyout
  6.  Under Mail, select Automatic Replies and you can configure the auto reply, schedule, and content of the message.


Article ID: 148324
Tue 12/20/22 2:18 PM
Thu 12/22/22 8:52 AM