Electronic Door Access: I'm unable to get into a space with my ID card

Issue: My ID card does not work on a door I should have access to. Why?

Environment: ID card, door access

Resolutions:

  • Verify building hours and the time frame when you are allowed into the area.
  • RFID wallets will block the ID card's signal to the card reader making it unable to scan. If you have one, try removing the card from the wallet before attempting to access the space.

 

Key words: enter, entry, building, room

Details

Article ID: 109225
Created
Thu 6/4/20 8:28 AM
Modified
Thu 3/18/21 3:27 PM