Canvas: Support 24/7/365

Canvas support is available 24/7/365. To get help from Canvas via email, chat, or phone, log into Canvas and select Help in the left-hand global navigation area.

Student Options:

  • Ask Your Instructor a question - this sends a message to your instructor via the Canvas Inbox
  • Chat with Canvas Support (Students) - Live chat assistance from Canvas
  • Contact Canvas Support via email - Accessed via the Help in Canvas
  • Contact Canvas Support via phone - 833.826.8717
  • Search the Canvas Guides - Canvas has a comprehensive set of guides with links to related articles

Instructor Options:

  • Create a Master Course
  • Chat with Canvas Support (Instructors) - Live chat assistance from Canvas
  • Contact Canvas Support via email - Accessed via the Help in Canvas
  • Contact Canvas Support via phone - 833.826.8718
  • Search the Canvas Guides - Canvas has a comprehensive set of guides with links to multiple related articles

If Canvas cannot resolve your issue, they will escalate to UWRF DoTS for resolution or additional support.

Additional information is available at the UWRF Canvas Transition website.

Details

Article ID: 70329
Created
Thu 1/17/19 9:54 AM
Modified
Tue 8/6/19 1:38 PM