Services A-Z (57)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Accessories or Other Hardware Purchase

Getting items that don't fall under our normal computer replacement process.

Adobe Creative Cloud

Request Adobe Photoshop, Illustrator, InDesign, et al.


Business Process Management (BP Logix)

BP Logix can help you with your business processes.


Canvas: Cross List Course (formerly known as Course Combination)

Cross list courses managed by the same instructor(s).

Canvas: External Application Integration Requests (DLE External Applications)

DoTS works with System for you to get your request reviewed.

Canvas: New Course Designator

Setting up Canvas so that eSIS data properly loads.

Canvas: Non-Instructional Course Creation

Even if your course is not in eSIS, it can have a Canvas presence.

Cisco IP Phone / Jabber

Request help for a Cisco Voice Over IP (VOIP) phone or Jabber.

Cisco IP Phone: Correct Your 911 Information

Have the best phone location information available to emergency responders.

Classroom Technology: Consultation

Request a consultation (the start of the process) of building or upgrading a conference room, classroom, active learning classroom, or distance education room.

Computer Lab Reservation

Reserve one of the instructional computer labs in Davee Library or the Wyman Education Building.

Computer Lab Software

Request new/updated software for computer labs.

Computer Purchase

Replacing employee computers.

Consultation: Instructional Technology

Get help on how to efficiently and effectively use UWRF instructional technology.

Consultation: Printing Assessment

Have DoTS work with you to determine your printing needs and propose a solution that meets those needs.

Consultation: Software Purchase

Work with DoTS to select and order the best software solution.

Credit Card Processing

If you'd like to start accepting credit cards for payment, start here.

Custom ID Card

Let DoTS help you with your identification card/badge needs.


Duo Multi-Factor Authentication: Bypass Code

DoTS is the backup for people without multiple enrolled devices.

Duo Multi-Factor Authentication: Reactivate Duo Mobile (New Phone)

For people switching Duo Mobile to a new phone where the old phone (or any previously-enrolled device) is not available.


Electronic Door Access

DoTS partners with various door hardware vendors to secure campus through the use of electronic access control.

Email List

Set up a LISTSERV email list so you can easily email a group of people at once and reply to those people just as easily.

Employee Email Address Change

Sometimes email address changes are needed. Let us help.

Employee Onboarding

Technology that is automatically given and technology that can be requested for new employees and new student employees.

Employee Onboarding - Chartwells

Set up new Chartwells personnel with technology needed to do their jobs.

Enterprise Software Access

Request access to UWRF enterprise software (minus eSIS and UWBI).

Equipment Checkout

DoTS provides commonly requested items for short term checkout to students, faculty, & staff.
Laptops have standard software installed (Internet Browsers, MS Office).

Equipment Dropoff/Pickup (Recycling)

What happens with IT equipment you no longer need.

eSIS Change

Request a change to the way eSIS functions.

eSIS: Elevated Security

Request access to eSIS data beyond the standard information that is automatically provisioned.

eSIS: Student Employee Access

Add/Remove student employee eSIS access.


Google Analytics: Website Traffic Analysis

Improve your web presence.

Guest Falcon Account

Request a Falcon Account to be created for guests visiting campus for an extended period of time.

Guest Network Login

Network login access for short-term events or activities (usually less than 7 days in duration).



Report ANYTHING not working the way it is supposed to.

Initiate Information Security Response Plan

Get help if you suspect a potential data breach.

International Travel Laptop Loan

Request a travel laptop for international travel.


Key Cabinet Access

Get access to keys that are used to secure your spaces.


Local Workstation Administrator Permission

Start the process to get greater access to your computer's configurations and other functions.


Marketplace: Secure Online Purchases

Product purchases or registration payments.

Mobile Phone Purchase or Changes

Find out about getting a mobile (cellular) phone.


Network Folder Access or Sharing

Request a new folder or update access to an existing FalconShare folder.


Office Move

Moving UWRF owned computers, phones, network access, printers, etc.

Online Teaching Foundations

Self-guided professional development to teach online.


Printing Account(s) Update

Request to add or remove people from printing accounts (used in charging departments for MFD/laser print/copy costs).

Printing Card - Student Employee

Manage departmental student employee print cards that students use to release print jobs that charge back to department printing accounts.


Have DoTS help you plan, prepare, and implement new software/technologies.



Request ANYTHING DoTS offers, ask a question, request training, or request a consultation.

Shared Email Box

Shared mailboxes allow multiple people to view e-mail from a common mailbox, send from a common email address, and share a common calendar.


Request the installation, upgrade, or removal of software.


Training: CommonSpot

Learn how to use CommonSpot - UWRF's website content management software solution.


UWBI (Business Intelligence) Access

Access to queries and reporting for help with operations and decision making.


Video Surveillance

DoTS partners with Video Insight and other hardware vendors to secure campus through the use of a video surveillance system.

VPN (Virtual Private Network)

Helping to protect information from prying eyes.


Web Authoring Help

You've gone through CommonSpot training. Get help organizing or adding content.

Web Content Add or Change

Request DoTS build or change web pages or post files to a web site for you.

Wireless Network Coverage

Request wireless network capabilities for a location that lacks adequate service.