If you think this might be a major outage, please
contact DoTS.
Account incidents don't happen that often. If you can't get into your account, most of the time there is no incident because security *is* working. However, we do offer other services that may help you...
- when you can't get access using your Falcon Account.
- if Duo is stopping you from getting into your account.
Notes
Here are a couple things that you might want to try first:
- What you are going through may have already happened to someone else. Search for a solution by entering a word or two in the search box at the top of this page that describes what is happening to you. Searching using the actual error message is a great way to find an answer.
- If what you are having trouble with is not specific to UWRF, using the same words in an internet search can also provide answers to your question.
- Check out our general troubleshooting help guide.