Cisco IP Phone: Extension Mobility

Extension mobility gives a temporary configuration to a Cisco telephone extension providing you with a consistent operational look and feel while you are using the phone set. This is referred to as "logging into the phone" and should not be confused with "logging into the hunt group" feature. They are different but also dependent features. (Also, "mobility" is different than "extension mobility"; "mobility" is the feature of integrating cell phones and other off campus devices.)

Forgot your PIN? Reset it in the CUCM Self-Care Portal.

There are two Stages to the Feature

1. Logged out profile: includes basic functionality and a shared line appearance on line 1. The phone can place basic on campus calls and call 911.
2. Logged in profile: includes the private line for the signed in person and any customizations including shared team lines, voicemail access, long distance permissions, speed dials and other features assigned to that individual person.

Login Instructions (Cisco 8841)

1. Press Sign In on the line 5 key on the left side of the phone's screen
2. Using the number pad, enter your Falcon Account username. Press each key to select from the character options. Enter in w1234567 for example.
3. Press the down arrow on the circle to move to the PIN field
4. Enter your PIN
5. Press Submit
6. The phone restarts into new your profile

Logout Instructions (Cisco 8841)

1. Press Sign Out
2. Press Yes to begin the log out process
3. The phone restarts into an idle profile with basic functionality