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Issue: My phone isn't ringing and I should be getting calls.
Environment: Cisco IP Phone
Resolution:
Check out these possible reasons...
- The "Do not disturb" function is enabled, indicated by a warning banner across the top of the phone (in red if a color display or in gray if not a color display)
- Press the ".." button at the bottom of the display
- Press the "Do not disturb" button at the bottom of the display to turn it off.
- Your ringer volume is turned down all the way
- With the handset in the cradle, increase the ring volume by pressing the "+" button side of the long toggle bar near the lower left side of your phone
- Your phone is forwarded
- Press the "Forward off" button at the bottom of the display
- If you don't have a "Forward off" button at the bottom of the display but instead have a "Forward all" button, your phone is not forwarded
- You are logged out of a hunt group