Canvas: Support 24/7/365

Canvas support is available 24/7/365. To get help from Canvas via email, chat, or phone, log into Canvas and select Help in the left-hand global navigation area or visit the Canvas Community with links to useful Canvas guides.

Instructor Options:

  • Create a Sandbox Course
  • Chat with Canvas Support (Faculty) - Live chat assistance from Canvas
  • Contact Canvas Support via email - Accessed via the Help in Canvas
  • Contact Canvas Support via phone - 833.826.8718
  • Search the Canvas Instructor Guides - Canvas has a comprehensive set of guides with links to multiple related articles

Student Options:

  • Ask Your Instructor a question - this sends a message to your instructor via the Canvas Inbox
  • Chat with Canvas Support (Students) - Live chat assistance from Canvas
  • Contact Canvas Support via email - Accessed via the Help in Canvas
  • Contact Canvas Support via phone - 833.826.8717
  • Search the Canvas Student Guides - Canvas has a comprehensive set of guides with links to related articles

If Canvas cannot resolve your issue, they will escalate to UWRF DoTS for resolution or additional support.

 

Details

Article ID: 70329
Created
Thu 1/17/19 9:54 AM
Modified
Wed 1/5/22 10:49 AM

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