How to Get Help

 Knowledge Base
Answers to many questions can be found in our knowledge base articles.
 
Need something that DoTS provides? Ask for it through our service catalog. Information gets routed automatically to the team that can help you. Here is a shortcut if you have an IT-related problem and need assistance.
 
A ticket is automatically created when you email DoTS@uwrf.edu. These tickets are constantly monitored and addressed during business hours.
 
Student technicians are available for walk-up inquiries at 160 Chalmer Davee Library.
 
Student technicians answer your call to 715-425-3687(DoTS) when made during service center hours . This is the preferred method of submission for any high priority incidents.
 
Call 715-425-3687(DoTS). After following voice prompts and leaving details and a call-back number, your message gets routed to appropriate staff for follow-up.

Division of Technology Services