University of Wisconsin-River Falls
How to Get Help
Answers to many questions can be found in our knowledge base articles.
Need something that DoTS provides? Ask for it through our service catalog. Information gets routed automatically to the team that can help you. Here is a shortcut if you have an IT-related problem and
A ticket is automatically created when you email
. These tickets are constantly monitored and addressed during
Student technicians are available for walk-up inquiries at
160 Chalmer Davee Library
Student technicians answer your call to
when made during service center hours . This is the preferred method of submission for any high priority incidents.
After Hours Emergency
. After following voice prompts and leaving details and a call-back number, your message gets routed to appropriate staff for follow-up.
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