After pressing the "Request Service" button, enter these (Action > Category > Subcategory > Service):
Request something DoTS offers > Software > App (Microsoft, Adobe, etc.) > Shared Email Box
Introduction
A shared email box is a mailbox that multiple people can open to read and send e-mail messages. Shared email boxes also allow people to share a common calendar so they can schedule and view vacation time or work shifts.
Benefits
- Single email box for groups to use for managing email messages
- Allows for easy handover when employees start at or leave the university
- Allows for group management of email messages - people can see if someone else has replied to a message
- Single email address that can be used in communication
- Can be configured to allow employees to send email messages from a common address
- Can be configured to allow employees to share a common calendar
Service Level Agreement
- Once DoTS receives all needed information, your shared email box is set up within three business days
Resources
- Request shared email box help
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