Consultation: Software Purchase

After pressing the "Request Service" button, enter these (Action > Category > Subcategory):
Request a consultation > Software > Other

Introduction

This is the place to request to start the software request process. We recommend contacting DoTS before the time of need to allow for any investigation. Often, previously-approved software can be remotely installed or upgraded by our Service Center personnel but for software which hasn't been requested before, DoTS will contact you to ensure UWRF's and your needs are being met.

Requirements for Software Installation on University Computers

  • Must be Windows 10 compatible (PCs) and OS X 10.10 compatible (Macs)
  • Must be current and supported by the software vendor
  • Must have a business case for installing (supports UWRF's mission)

Considerations when Prioritizing the Request

  • Is the requested software already supported by UWRF?
  • Do we already have an alternative supported solution?
  • Has the software already been evaluated?
  • Do we have resources (e.g., budget, staff capacity) to support the software moving forward?
  • Could the request benefit a larger audience or is it a fit for one individual/area? 
  • What licensing restrictions apply?
  • Are there security concerns with the software?
  • What is the risk to university data?

Benefits

  • Ensure technical compatibility with our campus environment when you consult with DoTS prior to purchase

Available to

  • Employees

Cost

  • Varies

Service Level Agreement

  • Your budget manager must approve the purchase
  • You can request a software purchase 24/7 via the service catalog
  • Your request is addressed within 3 business days
  • Elapsed time between the request and the installation of the software varies

Resources

Policies

Related Services