Cisco IP Phone: Display is black

Summary

It could be that it should be -or- "power cycling" the phone is needed.

Body

Issue: Cisco phone display is black

Environment: Cisco phone, office, staff

Resolution: The Cisco 8841 displays are set to show a black screen saver outside standard office hours (7:30am - 5:00pm). If the display is black during office hours, unplugging the cable that goes from the wall to the phone and plugging it back in typically resolves the issue.

Details

Details

Article ID: 88506
Created
Fri 10/4/19 1:38 PM
Modified
Mon 5/13/24 4:16 PM