eduroam: MacOS

Summary

Common wireless network configurations.

Body

The following preferred method will work only for accounts with usernames that end with @uwrf.edu or @my.uwrf.edu. If you have a guest account for wireless access, see the manual method below in order to connect to eduroam. NOTE: University owned MacOS devices also use the manual method listed below. 

All versions of MacOS before 10.13 High Sierra are incompatible with eduroam Wi-Fi due to older versions not supporting TLS 1.2. The only solution is upgrading to 10.13 or higher.  (Connecting to UWRF-Registered is a less secure option until the operating system can be updated.)

Note...

If you connected this device to eduroam on our campus before Fall 2023 or at another institution, check your system settings for an installed "profile". The profile could be in a couple of places depending upon your OS. The first place to check is by going to the Apple icon on upper left of your screen, select System Preferences, then select Profiles, usually in the lower right. On a newer OS, profiles are found by selecting the Apple icon > System Settings > Privacy and Security. Profiles are usually found at the bottom. If an eduroam profile exists, select it and remove it. (If you do not see Profiles, then there are no profiles installed on your device.) Once this is done, move on to the Preferred Method (below) for connecting your device.

Preferred Method

  1. Connect to UWRF-Welcome. This network is only used to download the eduroam installer. After setup, disable Auto-Join or forget UWRF-Welcome.
  2. Open https://cat.eduroam.org.
  3. Select Click here to download your eduroam installer.
  4. Search for “River” and select University of Wisconsin River Falls.
  5. If prompted, select eduroam for macOS.
  6. Open the downloaded installer. If prompted by your browser, select Keep, then Open.
  7. If macOS directs you to Settings:
    1. Open System Settings.
    2. Go to General > Device Management (or search for "Profiles").
    3. Select the eduroam profile and click Install.
  8. When prompted, enter:
    1. Username: Your full UWRF email address
    2. Password: Your UWRF password
  9. Select Install and confirm any additional prompts. You may be asked for your Mac's administrator password.
  10. After installation, close the profile window.
  11. Select the Wi-Fi menu in the menu bar and connect to eduroam.
  12. If prompted again, re-enter your UWRF email address and password.
  13. Verify you are connected to eduroam.
  14. Disable Auto-Join for UWRF-Welcome:
    1. Open System Settings > Wi-Fi.
    2. Select Known Networks.
    3. Find UWRF-Welcome and either:
      1. Turn off Auto-Join, or
      2. Select Forget This Network.

Manual Method

  1. Select the Wifi Icon located on the top menu bar
  2. Select eduroam
  3. Enter your username (Use your UWRF email for a username if not connecting with a guest account)
  4. Enter your password 
  5. Select Join

Details

Details

Article ID: 73812
Created
Thu 3/14/19 4:44 PM
Modified
Thu 9/17/26 11:59 AM