Printing: Device Lockout Error on the MFD Display

Summary

An MFD may display a message "Error: This device has an issue..."

Body

Issue:  The MFD displays a "Error: This device has an issue. e.g. no paper, paper jam, etc. Please check the device. Error type: Device Lock" message.

Environment:  Konica Minolta MFD, printing, PaperCut, device lock

Resolution:  The message indicates that there may be an issue with the device. Ensure all paper trays are loaded with paper and check the machine for paper jams. Reboot the device using the master power switch. This force-resets the application.

Details

Details

Article ID: 69412
Created
Fri 12/28/18 10:53 AM
Modified
Mon 5/13/24 4:00 PM