Duo Multi-Factor Authentication: Identity Assurance Level (IAL) Error Message

Summary

Help with an IAL error message and ID proofing

Body

Issue: When I am attempting to log in with Duo, I receive this error message: "You do not have a sufficient Identity Assurance Level (IAL) to access this service. If you continue to encounter this issue, please contact the DoIT Help Desk."

Environment: Duo Multi-Factor Authentication, UW-System software, authentication

Resolution: Receiving this error message usually occurs when you haven't been identity proofed. At UWRF, identity proofing is done by the DoTS Carding Office.

Details

Details

Article ID: 58076
Created
Tue 7/24/18 10:59 AM
Modified
Thu 9/26/24 3:34 PM

Attachments

png

image001.png Computer

Tue 7/24/18 9:59 AM
;