eduroam: Unable to Connect - Can't type in Windows username/password field

Summary

Forget the network then try and reconnect

Body

On Windows, if you cannot click or type in anything in the username/password field follow the instructions below

  1. Restart the Device to clear the unresponsive pop up
  2. Go to Settings > Network & Internet > Wi-fi > Manage Known Networks
  3. Forget eduroam
  4. Go back to Wi-fi > Show available networks
  5. Reconnect to eduroam again

Note: You must forget and reconnect to it from the settings, not the taskbar.

Details

Details

Article ID: 164294
Created
Fri 2/7/25 9:53 AM
Modified
Wed 2/12/25 11:02 AM