Chrome/iOS Device Out-of-Support

We have both Chrome and iOS devices on campus, including Chromebooks, Chromeboxes, iPads, and iPhones. We manage device life cycles using Google and Apple-supplied management tools. When a vendor discontinues support, the management systems (either Google or JAMF) disable the device.

• We provide a link to the current schedule
• We provide a semi-annual emailed status notification to device owners 
  • Mid-March: a notification of upcoming dates
  • October: a notification of upcoming device disablement
• The disabled date listed on the schedule is set by the vendor (either Google or Apple)
• We use system management tools which enforce vendor policy
• At the time the device becomes unusable, schedule a recycling pickup with Technology Services
• We update our asset inventory as a closing task

Resources

• DoTS has successfully co-submitted Falcon Promise proposals in the past, working with other departments or academic areas. If you’d like to talk about an idea, contact DoTS.
• Many iOS applications can now be added to the newest Macs. M1 and M2 based Macs (Apple Silicon) can support some iOS applications.
• UW System IT Asset Management Policy: Information Security: Endpoint Protection Standard